Support & FAQ

Quick answers to common questions about features, setup, and usage of our accounting software.

Frequently Asked Questions

Dedicated support to ensure your accounting runs smoothly anytime you need help.

Everything! Your plan gives you full access to Finnetra — billing, inventory, accounting, reports, customer/vendor management — with unlimited transactions and users. No surprise charges.

Nope! You’ll always get the latest features, improvements, and bug fixes — automatically, at no extra cost.

Of course! You get a 14-day free trial to explore every feature risk-free. If you love it (we think you will!), you can subscribe in just a few clicks.

No problem. You can upgrade or switch to a longer plan anytime — we’ll adjust your billing so you never pay twice.

Absolutely. Your data is stored on secure, encrypted servers with daily backups. It’s safer than keeping everything on your laptop or office computer!

No hidden fees. No per-transaction costs. No setup charges. What you see is exactly what you pay — simple and transparent.

If you buy, sell, manage inventory, or need accounting — yes! Finnetra is built for traders, retailers, distributors, service providers, and even light manufacturing businesses.

You’re in control. Cancel anytime — we’ll keep your data safe and let you download it for up to 6 months after cancellation.

Yes! Our friendly support team is just a chat, email, or phone call away — ready to help you get the most out of Finnetra.

Because it saves you money! A yearly plan gives you 2 months free compared to monthly payments. A three-year plan gives you the biggest savings — and peace of mind that you’re set for the long run.

We are waiting for your question

Get reliable customer support with step-by-step guidance to help you make the most of our accounting software.